RetailTech & Fintech platform that facilitates companies in the digitalization of key business processes (orders, loans, offers, promotions, services...), enables instant communication with the distribution channel (shopkeepers, agents, distributors, subsidiaries...) and sales organization (salespeople) to execute operations, seek their opinion, and collaborate on multiple strategic and operational business purposes through the execution of a comprehensive and diverse set of missions
The Social Market Platform has been developed to help companies improve, scale, and digitize their distribution and sales capacity without increasing their costs, making better decisions, more agile, more informed, and focused on the distribution and sales channel.
Social Market is a customizable, declarative, interoperable, scalable, multi-country, multilanguage, multicomunity, and immediately usable, easy and intuitive RetailTech &Fintech SaaS platform.
App (iOS & Android)
App (iOS, Android) for the distribution and sales channel to execute key business transactions (orders, credits, offers, promotions, services), and missions, and to be in continuous communication with the company. Zero learning curve as it is based on CX Messenger.
Control Panel (web)
Control Panel for managing and configuring eCommerce (orders, offers, promotions), credits, services, social ecosystem management (shopkeepers, sellers, employees, communication channels, notifications, groups, broadcast lists...), dynamic algorithms for community building and clustering, projects, missions, remuneration, insights, fundamental analytics, countries, languages, and data import/export.
Interoperability
- With critical business systems (ERPs, CRMs, DWs, ...) , things (IoT) and external apps (vendors, delivery, ...) through an extensive catalog of web services (Restful, JSON/XML). - -
- With external apps from vendors and delivery (Rappi, uberEats, Glovo, DHL, ..).
- Real-time analytics insights generation.
- Advanced analytics development through machine learning, deep learning and big data.
Corporate Messenger
Communication and collaboration of the business social ecosystem (shopkeepers, sellers, employees, groups, broadcast lists, notifications) to ensure optimal real-time communication and collaboration between the company and its distribution and sales channel.
Private, secure, and confidential information
All data generated from interaction with the distribution channel (shopkeepers) and sellers exclusively belongs to the company. It complies with the GDPR (General Data Protection Regulation for Europe) and national LOPD.
Artificial Intelligence & Data Science
Generative Artificial Intelligence (GPT-4), Heuristic Bots, Image Recognition, Pattern Recognition, OCR, and other cognitive services (voice, video, language, decision, search).
- Real-time analytics insights generation.
- Advanced analytics development through machine learning, deep learning, and big data.
Financing and Services
Instant financing integrated into the ordering process. It also offers bill payment services, bank card withdrawal and deposit, and airtime reload.
Missions and Communication focused on Distribution Channel and Sales
Helps companies make more agile and informed decisions focused on the distribution channel and sales. It offers analytical and segmented market research by niches, profiles, and behaviors, capturing countless real-time insights. Definition and execution of continuous missions focused on the distribution channel and sales for strategic and high-impact business operational decision-making. Instant and continuous collaboration and communication with the distribution channel and sales.
Data Science
Generation of fundamental insights and analytics, and development of advanced analytics through the integration of generative AI (GPT-4) and the use of machine learning, deep learning, and big data. The data is secure, private, confidential, and exclusively owned by the company. Complies with GDPR and national data protection regulations (LOPD).
100% Customizable
Declarative, scalable, interoperable, and personalized RetailTech & Fintech platform for the company (possibility of white labeling). Multi-country, multilingual, and multi-community (consumer, distribution channel, and sales, vendors).
